Primary Resource Information & Referral Agencies

These agencies for older adults provide information about local services and resources available for

seniors. If you don’t know where to begin looking, start with these primary outreach, information and

referral agencies:

Area Agency on Aging 11, Inc.

(330) 505-2300 or 1-800-686-7367

5555 Youngstown-Warren Road # 2685, Niles 44446

Administers federal and state funds. Develops services for adults age 60+ in Ashtabula, Columbiana,

Mahoning and Trumbull counties. Programs include PASSPORT, Family Caregiver Support, Medicaid

Assisted Living, Long Term Care Ombudsman, Residential Supplemental Service and Senior Olympics.

Help Hotline Crisis Center

Mahoning County

211 or (330) 747-2697

Columbiana County, Beloit, East Palestine, Sebring

211 or (330) 424-7767

Western Columbiana County



(330) 744-0579

PO Box 46, Youngstown 44501

Victims of crime Hotline

(330) 747-2696 or 1-800-427-3606

National Suicide Prevention Line


Provides 24-hour-a-day, 365 days a year access to information/referral, telephone counseling and

crisis suicide intervention.


MYCAP – Mahoning–Youngstown Community Action Partnership

(330) 747-7921

101 Federal Plaza E., #200, Youngstown 44503

Home visits to senior residents of Mahoning County to assess/ evaluate their needs. Family Support

Associates offer application assistance for HEAP, Home Energy Services (weatherization) and

Transportation. Golden Buckeye Card sign-up site. Provides important links to other Senior


MYCAP Rural Services Center

(330) 938-6166 or 1-800-664-7890

305 N. 15th St., Sebring 44672

Sebring, Beloit, Lake Milton, North Benton, East Alliance, Ellsworth, Goshen and Greene Twp. HEAP,

Homestead applications, home weatherization program and transport. Free blood pressure clinic, 10

a.m.–noon the 4th Tues. of the month. Delivery of groceries to shut-ins on Thurs. Shopping trips for

seniors M, W & F. Social trips on Wed. Rural Senior Enrichment Program.

Senior Center of Mahoning County

(330) 744-5071

1110 Fifth Ave., Youngstown 44504

Information and referral center for county. Outreach and advocacy, social activities and recreation,

HEAP and Golden Buckeye Card applications. Also has computer classes and health screenings. Social

worker on site.


Trumbull 211


320 High St., NE, Warren 44481

24-hr information, referral, suicide hotline and crisis intervention.

Coleman Access Center

552 North Park Ave., Warren

Girard Multi-Generational Center

(330) 393-1565

(330) 393-1566

(330) 392-1100

(330) 545-6596

Western Reserve Independent Living


443 Trumbull Ave., Girard 44420

SCOPE Inc. of Trumbull County (Senior Citizens Opportunity for Personal Endeavor)

220 W. Market St., Warren 44481

(330) 399-8846

M–F. Information and referral; socialization; education and physical fitness classes; outreach services;

volunteer placements; income tax assistance; HEAP and Golden Buckeye Card applications; home

health, homemaker and chore services; representative payeeships; health assessments; telephone

reassurance; prescription assistance.


Catholic Charities Senior Center

(330) 385-4732

600 E. Fourth St., East Liverpool 43920

East Liverpool, Calcutta, East End, Wellsville and Lisbon. Socialization, home health assessments,

telephone reassurance and OSHIIP counseling. Sign-up site for HEAP, PIP, Golden Buckeye Cards,

Homestead Exemptions and FMHA grants.

Columbiana County Office on Aging

(330) 332-1163

785 E. State St., Salem 44460

Information and referral, caregiver reference library, adult day care facility, in-home health and safety

assessments, HEAP applications, Golden Buckeye Card applications and information and income tax

preparation. PASSPORT certified.

Community Action Agency of Columbiana County

(330) 424-7221

7880 Lincole Place, Lisbon 44432

Senior nutrition program, transit system for county, senior home repair program, home weatherization,

HEAP applications, nutrition counseling, Senior Farmers Market coupon applications and credit


Community Resource Center

(330) 385-1301

940 Penn Ave., East Liverpool 43920

Southern Columbiana Co. Social Services, transport, home modification, chore services, HEAP

applications, nutrition site and Golden Buckeye Cards. Makes doctor’s Aptos, handles correspondence,

etc. For frail elderly.

(330) 372-3325

Ashtabula County Community Action Agency

1-800-874-8545 or (440) 997-5957

2-1-1 ACQUIRE Information & Referral


2009 West Prospect Ave., Ashtabula 44004

Provides elderly nutrition program, homemaker/chore service, home weatherization and HEAP

applications (Nov. - March).

Ashtabula Senior Center

(440) 998-6750

4632 Main Ave., Ashtabula 44004

Info and referral, outreach, socialization, education, insurance counseling, health assessment clinic,

health promotion program, income tax preparation, telephone reassurance, care coordination, meal

site, applications for HEAP and Golden Buckeye Cards, newsletter, bingo, trips, pool and volunteer

opportunities. Prescription assistance program, RSVP, Alzheimer’s outreach, medical assistance and

minor home repair.

Country Neighbor Program

39 S. Maple St., Orwell 44076

(440) 437-6311

Provides on-site meals, education and recreational programs, home health, homemaker service,

home delivered meals, adult day care, transportation, prescription assistance, telephone reassurance,

handyman, and HEAP and Golden Buckeye Card applications. Also adult day care, lawn mowing,

laundry and snow removal.

Conneaut Human Resources Council

327 Mill St., Conneaut 44030

(440) 593-5273

Senior services and programs, social groups, daily reassurance calls, chore services, insurance

counseling, congregate meal site and Golden Buckeye Card applications.

Geneva Area Senior Center

(440) 466-3048

62 W. Main St., Geneva 44041

Information and referral, emergency food pantry. Blood pressure screenings Fri. Morning. Senior

activities Mon–Fri., 10 a.m.–2 p.m. Education and Wellness.

Jefferson Community Center

(440) 576-9052

11 E. Jefferson St., Jefferson 44047

Information and referral, socialization, applications for HEAP, Golden Buckeye Cards, telephone

reassurance, transportation with advanced scheduling and blood pressure screenings from 9:30 to

11:30 a.m. the second Thursday of each month. Also various social activities and senior trips. Annual

fall health fair. Help and aid through OSHIIP, with Medicare/Medicaid.


AARP Ohio Office




Print material on subjects of interest to older adults. Chapters hold regular meetings providing

recreation, education and information about volunteer and employment opportunities. Insurance

forms, income tax assistance, defensive driving programs, and discounts on prescription drugs and

consumer goods and services.

Eldercare Locator


9 a.m.–8 p.m., M–F. Helps families and friends find information about community services nationwide.