Home Health Care and Home Care Services

See also Geriatric Assessment and Respite.

Home health care and home care agencies offer services that allow you to remain safely at home with some assistance in

daily living, whether it’s medical, personal hygiene, companionship, rehabilitation or support to aid the healing process

after illness, surgery or injury. If you need several services, a medical or social worker will visit your home to determine

what services you need and will help you arrange for them.

TERMS

Care Coordination/Case Management

Professional social worker, gerontologist, or nurse makes in-home assessment and determines individual plan of

care. Makes sure that care is achieving its purpose toward client safety and recovery.

Clinical Nurse Specialists

Have extensive training in a subspecialty such as gero-psych or ET or IV therapy. Help in training family members to

help provide care for the patient.

Discharge Planner

Works with patients and family at hospital discharge to guide in decisions for nursing home placement, home health

care, rehabilitation, therapies, etc.

Hi-tech Specialty Nursing

Includes home transfusion therapies, central line, porta catheters and dialysis services.

Home Infusion Therapies

Enteral (ET): Nutritional tube feedings through stomach; Parenteral (TPN): Venous nutritional feedings; IV: Venous

medication delivery.

Home Health Aide/Certified Nursing Assistant (Personal Care)

Provides assistance with personal care such as bathing, dressing, elimination, walking, etc. These services are

generally not covered by insurance.

Homemaker Services

Assistance with light housekeeping, meals planning and preparation, laundry, eliminate safety hazards, accompany

to appointments, running errands and grocery shopping. Generally not covered by insurance.

Medical Social Work

Licensed Social Worker consults with patient and family, making referrals for chronic medical problems and to

available community resources.

Occupational Therapy

Includes exercises, adaptive equipment, splinting, joint protection, energy conservation.

Personal Care Services

Include bathing, toileting, help in walking or getting out of a bed or chair, grooming and feeding.

Physical Therapy

Includes exercise, equipment recommendations, gait training, transfer training, ultrasound, whirlpool, etc.

Skilled Care

Care provided by a registered nurse such as injections, medication administration, etc., occupational therapy, physical

therapy, speech therapy and social work services. Generally skilled care is covered through Medicare, Medicaid and

other insurances.

Speech Therapy

Includes evaluation, tongue exercises, speech drills, use of audio and visual machines to help restore the ability to

speak and understand language.

(252) 399-8228

Community Alternatives Program

WILMED HOME CARE

SELECTING AN AGENCY

Selection of a home health care agency is a personal decision that is made based upon your needs. Ask for references

from prior patients and their families. Ask your friends or those you trust to recommend an agency that will provide

consistent and reliable home care professionals.

Many agencies provide free assessments to determine the most cost-effective plan of care. Per visit or hourly rates, skill

level, acuity of care, length and timing of services vary.

MEDICARE COVERAGE GUIDELINES

Qualifying for home health benefits under Medicare is never guaranteed. Minimally, the patient must be:

• Homebound.

• Under the care of an M.D. who requests skilled care.

• In need of skilled nursing or physical therapy on an intermittent basis. (A patient requiring more than intermittent care,

but refusing other alternatives, is not eligible.)

Examples of skilled nursing services Medicare covers:

• Wound dressing involving prescription drug and aseptic technique

• Bladder and bowel training in the case of incontinence

• Colostomy or ileostomy care

• Injections

• Respiratory, physical, speech or occupational therapies

Medicare does not cover any private duty nursing costs. A patient may be very frail and require many support

services such as enemas, incontinence care, bathing, personal grooming, transfer from bed to chair, ambulatory

assistance, prompting for performance of basic activities of daily living (ADLs), meal preparation and feeding, dressing,

homemaking, chore and companion services. Medicare will not pay for these if all three of the guidelines listed above are

not met.

QUESTIONS TO ASK

Will the same person be reliable and available through all care? Is there a nursing supervisor who oversees all care

and will help address any questions or problems?

Will the agency teach our family needed health care skills so the patient can work towards regaining independence?

Does the agency screen and bond caregivers and see that its workers are protected with written personnel policies

and benefits such as social security, liability, malpractice insurance and worker’s compensation?

What services do we need? What will they cost, per visit or per hour, including overtime or holiday charges? How are

charges calculated? Is there a minimum number of hours or days per week? What happens when our insurance

and/or Medicare runs out?

How long has the agency been in business? Is it affiliated with a hospital, community or social service agency?

Are regular physicals and TB screenings required for all workers? Do providers have CPR certification?

How is the agency accredited and is it Medicare and/or Medicaid certified?

How often will we be billed and who will we pay? Is third party reimbursement available? Will the agency file Medicare,

Medicaid, HMO and private insurance claims?

Will the agency consult with our physician and family members to develop a written care plan outlining specific duties

caregivers are to perform, at what intervals and for how long?

Does the agency have 24-hour, 7-day service in case of emergencies?

HOME HEALTH AGENCIES

2UIO Home Health Services

106 Washington Ave., PO Box 454, Weldon 27890

3HC (Home Health and Hospice Care, Inc.)

2305 Wellington Dr., Wilson 27895

A & D Home Health Care Agency

129 E. 10th St., Roanoke Rapids 27870

A Brighter Future Healthcare Services

4140 Ferncreek Dr., Ste. 300, Fayetteville 28314

Able Home Health Care

723 Walnut St., Rocky Mount 27803

Able Home Health Care

1078 Hwy. 48, Roanoke Rapids 27870

Able Home Health Care

75 Mary Shearin Rd., Enfield 27823

Abundant Life Home Health, Inc.

1505 Washington Ave., PO Box 806, Weldon 27890

Action Health Staffing and Home Care Services

2000-A W. Nash St., PO Box 8038, Wilson 27893

531 Tarrytown Ctr., Rocky Mount 27804

Advanced Home Care, Inc.

1005 W.H. Smith Blvd., Greenville 27834

American Health L.L.C.

173 S. Winstead Ave., Box 9005, Rocky Mount 27804

Angels of Mercy Home Health Care

.

535 Becker Dr., Roanoke Rapids 27870

217 N. Main St., Ste 107, Tarboro 27886

1033 C Hammond St. Rocky Mount 27804

Apria Healthcare, Inc.

1248 N. Wesleyan Blvd., Rocky Mount 27804

Bailey's Health Care, Inc.

1902 W. Forest Hills Rd., Box 2963, Wilson 27894

Bayada Nurses

5505 Creedmoor Rd., Ste. 230, Raleigh 27612

Caring Hearts Healthcare, Inc.

15 Center St., Princeville, 27886

Carolina Staffing and Home Health , Inc.

2305 Wellington Dr., Ste. A, Wilson 27893

ComForcare Senior Services

1805-H Brentwood Dr., Wilson 27896

Divine Hearts Home Care, Inc.

301 S. Church St., Ste. 291, Rocky Mount 27804

Down East Health Care L.L.C.

1124 Main St., Box 630, Scotland Neck 27874

Eagle Home Medical Corporation

1016 Julian Allsbrook Hwy, Roanoke Rapids 27870

Edgecombe HomeCare & Hospice

2909 N. Main St., PO Box 100, Tarboro 27886

Extra Home Health Care, Inc.

(252) 536-2730

(252) 291-4400

(252) 365-0351

(910) 321-6006

(252) 973-8534

(252) 535-4400

(252) 586-6530

(252) 538-0123

(252) 243-0500

(252) 451-1131

(252) 353-6800

(252) 972-4040

(252) 535-6540

(252) 823-6200

(252) 446-4652

(252) 443-4953

(252) 291-7781

(919) 785-2900

(252) 823-8135

(252) 237-7898

(252) 243-4020

(252) 977-3711

(252) 826-3599

(252) 537-2400

(252) 641-7518

(252) 445-1900

NASH COUNTY HEALTH DEPARTMENT

(252) 446-1777

HALIFAX COUNTY DEPT. OF SOCIAL SERVICES

(252) 536-6537

EDGECOMBE HOME CARE & HOSPICE

(252) 641-7518

NORTHAMPTON COUNTY DEPT. OF SOCIAL SVCS.

(252) 534-5811

The Community Alternatives Program for Disabled Adults (CAP-DA) is a program specifically for those individuals

with limited financial resources who need assistance to stay in the home.

National Association for Home Care

(202) 547-7424

228 SEVENTH ST. SE, WASHINGTON, DC 20003

www.nahc.org

NAHC is the nation's largest trade association representing the interests and concerns of home care agencies,

hospices, home care aide organizations and medical equipment suppliers. Dedicated to making home care and

hospice providers’ lives easier.

HOME HEALTH CARE PROVIDERS

(252) 446-3821 or (252) 212-5190

(252) 265-9827

(252) 243-5943

(252) 452-1004

(919) 496-2143

(252) 459-8086

(252) 442-3000

(252) 747-8141

(252) 519-0596

(252) 482-5561

(252) 535-3400

(252) 823-0690

(252) 824-5210

(252) 332-6747

(252) 308-0700

(252) 519-0811

(252) 826-2713

(252) 467-0300

(252) 246-1090

(252) 243-1055

(919) 981-0790

(252) 937-2266

(252) 535-2211

(252) 237-2835

(252) 537-1500

(252) 243-7665

(252) 823-6622

(252) 237-9453

(252) 536-4282

(252) 539-2303

(252) 451-1333

(252) 467-2000

(252) 478-7737

(252) 972-4080 or (252) 883-4134

(252) 291-4915

(252) 446-1777

5066 Beaverdam Rd., PO Box 877, Enfield 27823

Faith Healthcare, Inc.

1701 Sunset Ave., Ste. 107, PO Box 1246, Rocky Mount 27802

Family Medical Supply

1681 Parkwood Blvd., Wilson 27893

First Choice Health Care

519 Broad St., Wilson 27893

First National Unity Home Care

211 Aby Rd., Rocky Mount 27804

Franklin County Home Health Agency

107 Industrial Dr., Ste. C, Louisburg 27549

Friendly Home Health Care

5311 Taylor Store Rd., Nashville 27856

Good Shepherd Home Health Care, Inc.

148 E. Washington St. Ste. 106 A, Rocky Mount 27802

Greene Regional Home Health

502 SE 2nd St., Snow Hill 28580

Health Care Options of East, Inc.

413 Becker Dr., Roanoke Rapids 27870

819 N. Broad St., Edenton 27932

Health Services Personnel, Inc.

402 Becker Dr., Roanoke Rapids 27870

Heart to Heart

201 Morrison Ave., Tarboro 27886

Heritage Home Health Care, Inc.

119 E St. James St., Tarboro 27886

Hertford-Gates Home Health

704 Evans St., PO Box 694, Ahoskie 27910

Home Health & Hospice of Halifax

1229 Julian R. Allsbrook Hwy., Roanoke Rapids 27870

Home Life Care, Inc.

927 Hamilton St., Roanoke Rapids, 27870

1208 Main St., Scotland Neck 27874

661 Tiffany Blvd., Rocky Mount 27804

2977-B Ward Blvd., Wilson 27893

Howell Support Services

2100 Cotton Cr. SE, Wilson 27893

I Am Unique-Special Care Case Management, Inc.

4318 Bland Rd., Raleigh 27609

Ideal Home Medical

127 Gateway Blvd., Rocky Mount 27804

1207 Julian R Allsbrook Hwy., Roanoke Rapids 27870

Interim Health Care-Morris Group, Inc.

2526 Ward Blvd., Wilson 27893

200 Becker Dr., Roanoke Rapids 27870

1705 Medical Park Dr., Wilson 27893

International Healthcare, Inc.

2228 N. Main St., Tarboro 27886

Johnson Home Health Care

52401-B Wotten Blvd., Wilson 27893

K & K Home Health Care, Inc.

420 Hwy 301, Garysburg 27831

Kind Hearts Home Health Care, Inc.

104 Short St., Drawer 820, Rich Square 27869

Le'Chris Health Systems

130 Jones Rd., Rocky Mount 27804

Lincare, Inc.

1137 Jeffreys Rd., Rocky Mount 27804

Marshal's Healthcare Service

13061 Hwy 98, PO Box 212 Spring Hope 27882

Better Days Ahead

1107 Fairview Rd., Box 909, Rocky Mount 27801

Miss Daisy's Health Care

4000 J Ward Blvd., PO Box 1991, Wilson 27893

Nash County Home Health Agency

(252) 459-7376

(252) 345-3663

(252) 534-1291

(252) 534-1291

(252) 757-0029

(252) 585-0589

(252) 985-4165

(252) 446-1411

(252) 291-4984

(252) 442-5122

(252) 442-8040

(919) 872-7999

(252) 535-3568

(252) 212-5578

(252) 937-6404

(252) 585-3667

(252) 823-8231

(252) 823-7175

(252) 446-6685

(252) 243-3290

(252) 985-3122

(252) 443-7083

(252) 353-3300

(252) 823-2799

(919) 759-4025

(919) 340-0003

(252) 937-2199

(252) 847-7830 or 1-800-227-3894

(252) 257-4081 or (252) 257-6010

(252) 399-8924

(252) 237-4335

(252) 537-4377 or (252) 532-5673

24 Hr. Emergency Service

301 S. Church St., Ste. 124, Station Sq., Rocky Mount 27804

New Hope Foundation, Inc.

1503 Hexlena Rd., Aulander 27805

Northampton Co. Home Health Agency

9495 NC 305 Hwy, PO Box 635, Jackson 27845

1237 N. Church St., PO Box 635, Jackson 27845

Northcare Health Services

640 Medical Dr., Ste. H, PO Box 8434, Greenville 27858

Northeastern Home Care

9181 US 158 Hwy, PO Box 420, Conway 27820

Oasis Home Care Services, Inc.

107 SE Main St, Rocky Mount 27804

Open-Minded Developmental Services.

1932 Stone Rose Dr., Box 4427, Rocky Mount 27804

Pelham Home Health

1224 Scythia St., Wilson 27893

Powell Home Health Care, Inc.

1701 Sunset Ave., Ste 201, Rocky Mount 27804

Premier Home Health Care Agency

.

850 Tiffany Blvd., Ste 204, PO Box 1298, Rocky Mount 27804

Professional Healthcare, Inc.

2940-12 Trawick Rd., Raleigh 27604

Quality Home Staffing, Inc.

730 Roanoke Ave. Ste. A2, Roanoke Rapids 27870

4065 Capital Dr., Rocky Mount 27804

Quality Patient Care, Inc.

191 N. Winstead Ave., Rocky Mount 27804

Regional In-Home Health Care, Inc.

114 E. Main St., PO Box 327, Conway 27820

Regional In-Home Health Care, Inc.

2109-C St. Andrew St., Tarboro 27886

St. Luke Home Care

101 Neville St., PO Box 476, Tarboro 27886

St. Mary's Home Care Services

1111 S. Wesleyn Blvd., Rocky Mount 27804

Success for Living Support Services

315 Hines St., Ste B, Wilson 27893

Support Staff, Inc.

100 Coastline St., Ste 313, Rocky Mount 27802

Tar Heel Home Health

1026 N. Winstead Ave., Rocky Mount 27804

1970 W. Arlington Blvd., Unit B-2, Greenville 27835

The Fountains at the Albemarle

200 Trade St., Tarboro 27886

United Home Care, Inc.

1310 Parkway Dr., Ste. E, Goldsboro 27534

102 Nash St. W., Ste. E, Louisburg 27549

United Visions Healthcare

3060 Sunset Ave., Rocky Mount 27804

University Home Health and Hospice

1005 W. H. Smith Blvd., Greenville 27835

Warren County Home Health Agency

544 A. W. Ridgeway St., Warrenton 27589

WilMed Home Care

1705 S. Tarboro St., Wilson 27893

Wilson County Home Health

1801 Glendale Dr., Wilson 27893

Wright Home Care Agency, Inc.

1060 E. 10th St., Roanoke Rapids 27870

Note: This list is not comprehensive. Contact the Information and Assistance specialist in your county for more

information. Please see the “Information Referral” section in Chapter 1 for listings.