Primary Information and Assistance

Area Agencies on Aging

An Area Agency on Aging (AAA) is a public or private non-profit agency, designated by the state to

address the needs and concerns of all older adults at the local level. An Area Agency on Aging is a

generic term. These agencies can provide information on services in their locale, as well as other

specific activities related to their state.

AAA’s were established under the Older Americans Act (OAA) in 1973 to respond to the needs of

Americans aged 60 and over in every local community. The services available through AAA fall into

five broad categories.

• Information and access services,

• Community-based services,

• In-home services,

• Housing, and

• Elder rights.

Within each category a range of programs is available.

—Nati. Directory for Eldercare Info. and Referral, Nat. Assoc. of Area Agencies on Aging

Area Office on Aging of Northwestern Ohio, Inc.

(419) 382-0624 or 1-800-472-7277

2155 Arlington Ave., 43609

Serves Defiance, Erie, Fulton, Henry, Lucas, Ottawa, Paulding, Sandusky, Williams and Wood counties.

The Aging and Disability Network provides free and confidential Information and Referral services to

seniors and their families, community professionals and persons with disabilities. The Aging and

Disability Resource Network offers centralized intake for all Area Office on Aging programs as well

as community referral services that are based on the needs of each individual. We also accept walk-ins

for consultations and offer a live chat service through the Area Office on Aging website.

Information and Assistance

See also Senior Centers for neighborhood assistance.

These agencies provide information about local services and resources available to seniors. All either

provide or refer for advocacy and counseling, information and referral, health screenings and wellness

programs, meals, outreach, social activities and transportation.



Ohio Office, 17 S. High St., Ste. 800, Columbus 43215

AARP is dedicated to enhancing the quality of life for all as we age. We lead positive social change

and deliver value to members through information, advocacy and service.

Ability Center of Greater Toledo

Defiance, Williams, Henry, Fulton:

228 South Main St., Bryan 43506

Lucas, Sandusky, Wood:

5605 Monroe St., Sylvania 43560


1848 E. Perry St., Ste. 110, Port Clinton 43452

Non-profit independent living center assisting persons with disabilities.

Eldercare Locator

1730 Rhode Island Ave. NW, Ste. 1200, Washington, D.C. 20036

(419) 782-5441

(419) 885-5733

(419) 734-0330


Federal Citizen Information Center

1800 F St., NW, Rm. G 142, Washington, DC 20405


United Way 2-1-1/First Call for Help

Lucas, Ottawa, Wood, Erie Counties

(419) 246-4636 (INFO) or 1-800-650-4357

424 Jackson St., Toledo 43604

Fulton, Henry, Defiance, and Williams Counties

(419) 599-1660 or 1-800-468-4357

Sandusky County

(419) 334-2720 or 1-800-593-9444

Information and referral services for community resources. Operated by the United Way.

National Family Caregivers Assn.


10400 Connecticut Ave., Ste. 500, Kensington, MD 20895

Non-profit dedicated to making life better for all of America’s caregivers. Provides education/

information, support/validation and public awareness/advocacy.

9 a.m.–8 p.m. M–F. Helps families and friends find information about community services nationwide.

Family Caregiving Alliance (FCA)


180 Montgomery St., Ste. 1100, San Francisco, CA 94104

Provides online support groups, newsletters, expert interviews and education/information.