Primary Information and Assistance
Area Agencies on Aging
An Area Agency on Aging (AAA) is a public or private non-profit agency, designated by the state to
address the needs and concerns of all older adults at the local level. An Area Agency on Aging is a
generic term. These agencies can provide information on services in their locale, as well as other
specific activities related to their state.
AAA’s were established under the Older Americans Act (OAA) in 1973 to respond to the needs of
Americans aged 60 and over in every local community. The services available through AAA fall into
five broad categories.
• Information and access services,
• Community-based services,
• In-home services,
• Housing, and
• Elder rights.
Within each category a range of programs is available.
—Nati. Directory for Eldercare Info. and Referral, Nat. Assoc. of Area Agencies on Aging
Area Office on Aging of Northwestern Ohio, Inc.
(419) 382-0624 or 1-800-472-7277
2155 Arlington Ave., 43609
Serves Defiance, Erie, Fulton, Henry, Lucas, Ottawa, Paulding, Sandusky, Williams and Wood counties.
The Aging and Disability Network provides free and confidential Information and Referral services to
seniors and their families, community professionals and persons with disabilities. The Aging and
Disability Resource Network offers centralized intake for all Area Office on Aging programs as well
as community referral services that are based on the needs of each individual. We also accept walk-ins
for consultations and offer a live chat service through the Area Office on Aging website.
Information and Assistance
See also Senior Centers for neighborhood assistance.
These agencies provide information about local services and resources available to seniors. All either
provide or refer for advocacy and counseling, information and referral, health screenings and wellness
programs, meals, outreach, social activities and transportation.
Ohio Office, 17 S. High St., Ste. 800, Columbus 43215
AARP is dedicated to enhancing the quality of life for all as we age. We lead positive social change
and deliver value to members through information, advocacy and service.
Ability Center of Greater Toledo
Defiance, Williams, Henry, Fulton:
228 South Main St., Bryan 43506
Lucas, Sandusky, Wood:
5605 Monroe St., Sylvania 43560
1848 E. Perry St., Ste. 110, Port Clinton 43452
Non-profit independent living center assisting persons with disabilities.
1730 Rhode Island Ave. NW, Ste. 1200, Washington, D.C. 20036
Federal Citizen Information Center
1800 F St., NW, Rm. G 142, Washington, DC 20405
United Way 2-1-1/First Call for Help
Lucas, Ottawa, Wood, Erie Counties
(419) 246-4636 (INFO) or 1-800-650-4357
424 Jackson St., Toledo 43604
Fulton, Henry, Defiance, and Williams Counties
(419) 599-1660 or 1-800-468-4357
(419) 334-2720 or 1-800-593-9444
Information and referral services for community resources. Operated by the United Way.
National Family Caregivers Assn.
10400 Connecticut Ave., Ste. 500, Kensington, MD 20895
Non-profit dedicated to making life better for all of America’s caregivers. Provides education/
information, support/validation and public awareness/advocacy.
9 a.m.–8 p.m. M–F. Helps families and friends find information about community services nationwide.
Family Caregiving Alliance (FCA)
180 Montgomery St., Ste. 1100, San Francisco, CA 94104
Provides online support groups, newsletters, expert interviews and education/information.