Primary Resource Information & Assistance
See also Senior Centers and Hospital Senior Membership Programs.
These primary resource agencies provide information about local services and resources available to
seniors. All either provide or refer for advocacy and counseling, health screenings and wellness programs,
meals, outreach, social activities and transportation.
Northern Kentucky Area Development District
Area Agency on Aging and Independent Living
22 Spiral Dr., Florence, Ky. 41042
The Area Agency on Aging serves Boone, Campbell, Carroll, Gallatin, Grant, Kenton, Owen and
Pendleton co’s. The agency administers federal, state and local aging programs as well as the
Consumer Directed Option component of Medicaid’s Home and Community Based waiver program.
Northern Kentucky Aging & Disability Resource
(859) 692-2480 or 1-866-766-2372
22 Spiral Dr., Florence, Ky. 41042
The ADRC provides information on aging and disability programs and services. Additionally, it serves
as the single point of entry for many public funded aging and caregiver programs as well as screenings
for the Consumer Directed Option (CDO) component of Medicaid’s Home and Community Based (HCB)
waiver program. The resource center can simplify the search for available resources and supportive
services in Boone, Campbell, Carroll, Gallatin, Grant, Kenton, Owen and Pendleton co’s based on
individual requests and needs.
Senior Services of Northern Kentucky – SSNK
1032 Madison Ave., Covington, Ky. 41011
SSNK Supports the independence and dignity of adults. Our new key message; “Live Well. Age
Well,” defines our commitment to our community by providing our core services: Meals on Wheels,
Transportation to Wellness and Safeguarding our Seniors in our eight county region (Boone, Campbell,
Carroll, Gallatin, Grant, Kenton, Owen and Pendleton). Our core services provide home-delivered
meals, transportation to medical appointments, social services, senior centers, volunteer opportunities,
care giver resource center, community education on elder abuse, long-term care ombudsman and
Lifeline Emergency Response System.
SSNK is a great resource for information about older adults. All callers are provided with information
about available services and other issues related to the needs of seniors. If you need help in making
effective use of the information, just let us know. An outreach worker who is an expert on resources
for senior can help.
Kentucky State Office 1-866-295-7275
10401 Linn Station Rd., Ste. 121, Louisville, Ky. 40223
Advocates for senior issues. Information on volunteer and employment opportunities, insurance,
income tax assistance, legal guidance, defensive driving programs, consumer fraud and health
education. Speakers available on Medicare, Long Term Care, Social Security and a variety of other
Cincinnati Area Senior Services (CASS)
M–F, 8:30 a.m.–4:30 p.m
2368 Victory Pkwy., Ste. 300 Cincinnati, Oh. 45206
Provides a continuum of services to meet the needs of older adults including protective and supportive
services, transportation and home-delivered meals. Offers the following programs: Guardianship
Assistance, Case Management services for at-risk populations for abuse, neglect, exploitation and/or
substance abuse. Representative Payee program and two senior centers in Over-the-Rhine and
Avondale. Provides home delivered meals, and meals are served at the senior centers.
Legal Helpline for Older Kentuckians
M–F, 9 a.m.–5 p.m.
Access to Justice Foundation
Brief legal advice, assistance and referral for adults age 60+ in Kentucky.
United Way 211
24 Hours/7 Days
2400 Reading Rd., Cincinnati, Oh. 45202
If you don’t know where to turn or how to find what you need, call for referral to over 900 agencies
to find help with any problem. 211 is also the safety net many service agencies use when they are
closed. All calls confidential.
1-800-677-1116 or (859) 692-2480
Helps families and friends find information about community services anywhere in the United States.
For people age 60+ or disabled. 9 a.m.– 8 p.m. EST M–F.
Kentucky State Health Insurance
Assistance Program (SHIP)
(859) 431-8200 or 1-800-888-8189
Medicare and other insurance information, counseling and assistance to seniors and disabled
individuals, family members and caregivers. Provided free by local, well-trained counselors. Services
include one-to-one counseling on insurance issues, presentations to community groups, printed
materials, referrals and help filling out applications. Help with Medicare statements and other forms,
comparing supplemental policies and plans, and completing prescription drug discount program