Primary Resource Information & Assistance

See also Senior Centers and Hospital Senior Membership Programs.

These primary resource agencies provide information about local services and resources available to

seniors. All either provide or refer for advocacy and counseling, health screenings and wellness programs,

meals, outreach, social activities and transportation.

Northern Kentucky Area Development District

Area Agency on Aging and Independent Living

(859) 692-2480

22 Spiral Dr., Florence, Ky. 41042

The Area Agency on Aging serves Boone, Campbell, Carroll, Gallatin, Grant, Kenton, Owen and

Pendleton co’s. The agency administers federal, state and local aging programs as well as the

Consumer Directed Option component of Medicaid’s Home and Community Based waiver program.

Northern Kentucky Aging & Disability Resource

Center (ADRC)

(859) 692-2480 or 1-866-766-2372

22 Spiral Dr., Florence, Ky. 41042

The ADRC provides information on aging and disability programs and services. Additionally, it serves

as the single point of entry for many public funded aging and caregiver programs as well as screenings

for the Consumer Directed Option (CDO) component of Medicaid’s Home and Community Based (HCB)

waiver program. The resource center can simplify the search for available resources and supportive

services in Boone, Campbell, Carroll, Gallatin, Grant, Kenton, Owen and Pendleton co’s based on

individual requests and needs.

Senior Services of Northern Kentucky – SSNK


TDD/TTY Available

(859) 491-0522

1032 Madison Ave., Covington, Ky. 41011

SSNK Supports the independence and dignity of adults. Our new key message; “Live Well. Age

Well,” defines our commitment to our community by providing our core services: Meals on Wheels,

Transportation to Wellness and Safeguarding our Seniors in our eight county region (Boone, Campbell,

Carroll, Gallatin, Grant, Kenton, Owen and Pendleton). Our core services provide home-delivered

meals, transportation to medical appointments, social services, senior centers, volunteer opportunities,

care giver resource center, community education on elder abuse, long-term care ombudsman and

Lifeline Emergency Response System.

SSNK is a great resource for information about older adults. All callers are provided with information

about available services and other issues related to the needs of seniors. If you need help in making

effective use of the information, just let us know. An outreach worker who is an expert on resources

for senior can help.


Kentucky State Office 1-866-295-7275

10401 Linn Station Rd., Ste. 121, Louisville, Ky. 40223

Advocates for senior issues. Information on volunteer and employment opportunities, insurance,

income tax assistance, legal guidance, defensive driving programs, consumer fraud and health

education. Speakers available on Medicare, Long Term Care, Social Security and a variety of other


Cincinnati Area Senior Services (CASS)

M–F, 8:30 a.m.–4:30 p.m

(513) 721-4330

2368 Victory Pkwy., Ste. 300 Cincinnati, Oh. 45206

Provides a continuum of services to meet the needs of older adults including protective and supportive

services, transportation and home-delivered meals. Offers the following programs: Guardianship

Assistance, Case Management services for at-risk populations for abuse, neglect, exploitation and/or

substance abuse. Representative Payee program and two senior centers in Over-the-Rhine and

Avondale. Provides home delivered meals, and meals are served at the senior centers.

Legal Helpline for Older Kentuckians

M–F, 9 a.m.–5 p.m.

Access to Justice Foundation

Brief legal advice, assistance and referral for adults age 60+ in Kentucky.


United Way 211

24 Hours/7 Days



(513) 762-7250

2400 Reading Rd., Cincinnati, Oh. 45202

If you don’t know where to turn or how to find what you need, call for referral to over 900 agencies

to find help with any problem. 211 is also the safety net many service agencies use when they are

closed. All calls confidential.

Eldercare Locator

1-800-677-1116 or (859) 692-2480

Helps families and friends find information about community services anywhere in the United States.

For people age 60+ or disabled. 9 a.m.– 8 p.m. EST M–F.

Kentucky State Health Insurance

Assistance Program (SHIP)

(859) 431-8200 or 1-800-888-8189

Medicare and other insurance information, counseling and assistance to seniors and disabled

individuals, family members and caregivers. Provided free by local, well-trained counselors. Services

include one-to-one counseling on insurance issues, presentations to community groups, printed

materials, referrals and help filling out applications. Help with Medicare statements and other forms,

comparing supplemental policies and plans, and completing prescription drug discount program