Primary Information & Referral Agencies

These primary resource agencies for older adults provide information about local services and resources

available for seniors. All either provide or refer for advocacy and counseling, health screenings, emergency

help, wellness programs, meals, outreach, social activities and transport. If you don’t know where to begin

looking, start here with these primary information and referral agencies.

National Resources

Eldercare Locator

1-800-677-1116

M–F, 9 A.M.–8 P.M.

www.eldercare.gov

The Eldercare Locator, a nationwide toll-free service, helps older adults and their caregivers find local

services. This service is available on-line so that consumers can easily link to the information and

referral services of their state and area agencies on aging. These I & R programs can help identify

appropriate services in the area where you or your family member resides.

Department of Veteran Affairs

VA BENEFITS

1-800-827-1000

LIFE INSURANCE

1-800-669-8477

HEALTH CARE BENEFITS

1-877-222-8387

STATUS OF HEADSTONES AND MARKERS

1-800-697-6947

www.va.gov

Responsible for providing federal benefits to veterans and dependents. Operates nationwide programs

for health care, financial assistance and burial benefits.

FIRSTGOV for Seniors

1-800-FED-INFO

www.usa.gov

Comprehensive website helps users access all government sites that provide services for senior

citizens, such as the Administration on Aging, Centers for Medicare and Medicaid, and Railroad

Retirement Board. Operated by the Social Security Administration.

County-Wide Information and Referral

United Way 211 First Call for Help

211

CUYAHOGA COUNTY

(216) 436-2000

www.211cuyahoga.org

MEDINA COUNTY

1-888-330-4211

www.211medina.org

GEAUGA COUNTY

1-888-386-3194 or (440) 285-2261

www.211geauga.org

LORAIN COUNTY

(440) 277-6530

www.211lorain.org

211 is the telephone number to dial for information and referral on human services 24 hours/day, every

day. Health and human services info and referral for seniors, foreclosure assistance, healthcare and more.

Cuyahoga County

North Coast Seniors Connect

www.cpl.org/seniors.aspx

Web site designed exclusively for older adults and those that care for them in Cuyahoga County. It

is designed to increase information access to seniors and to promote computer use by and learning

opportunities for seniors in Greater Cleveland.

Lake Co. United Way 211 First Call for Help

211,

1-800-654-5465, (440) 953-5465 or (440) 639-4420

Lake County Council on Aging Information Line

(440) 205-8111 or 1-800-755-1402

Lorain County Infolink Senior Helpline

(440) 282-1000 or 1-800-772-1116

Lorain County 211First Call For Help

211 or (440) 277-6530

Public Libraries

Cleveland Public Library

www.cpl.org

Cuyahoga County

www.cuyahogalibrary.org

Geauga County

www.geauga.lib.oh.us

Lorain County

http://lorain.lib.oh.us

Medina County

http://medina.lib.oh.us

Mentor Public Library

www.mentorpl.org